Photo by Zhu Liang
According to recent research by McKinsey, 83% of leaders think they are unprepared for their new roles. That fully reflects my own observations. Organisations assume leaders are born, not made, and often make very little effort to help people understand what is required of them and how to shine in a new role.
All of the following mistakes come from not recognising that you need to adapt your tactics - either with yourself or others - when you take on more responsibility:
25 years experience in helping teams build user centred products and services, now helping digital colleagues find their happy path at work